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AJA Software Installer v16.2.3\u00a0for\u00a0macOS:\r\n\r\nThis unified software, driver and firmware package contains everything you need in order to start using your AJA video I\/O hardware and includes enhancements.\u00a0Please read the\u00a0Release Notes\u00a0for complete detail.\u00a0\r\n\r\nThe following AJA applications are installed in v16.2.3\r\n\r\n\r\n\tAJA Control Panel v16.2.3:\u00a0\r\n\r\n\t\r\n\t\tFor setup and control of your AJA KONA, Io or T-TAP product, including firmware updates.\r\n\t\tFor high quality capture, playback and output.\r\n\t\r\n\t\r\n\tAJA System Test v16.2.3:\u00a0\r\n\t\r\n\t\tFor testing storage to determine if it will be possible to sustain frame rates for chosen format(s).\r\n\t\r\n\t\r\n\tAJA Control Room v16.2.3:\r\n\t\r\n\t\tFor high quality capture, monitoring, playback and output.\r\n\t\r\n\t\r\n\tAJA\u00a0NMOS\u00a0v16.2.3:\u00a0\r\n\t\r\n\t\tAn optional component providing discovery, registration and control for KONA IP running in\u00a0SMPTE\u00a0ST 2110 environments.\r\n\t\r\n\t\r\n\r\n\r\n\u00a0\r\n","product":0,"category":"so","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"2\/7\/2023","url":"","ziparchive":true,"files":[{"file":"AJA-Software-Installer_macOS_v16.2.3_Release.zip","abspath":"\/var\/www\/sierra\/releases\/20230118233302\/webroot\/public\/assets\/support\/files\/8994\/en\/AJA-Software-Installer_macOS_v16.2.3_Release.zip","urlpath":"https:\/\/www.aja.com\/assets\/support\/files\/8994\/en\/","ext":"zip"}]}],"p":[{"id":8997,"title":"AJA Software Installer v16.2.3 - Windows","description":"AJA Software Installer v16.2.3 for Windows:\r\n\r\nThis unified software, driver and firmware package contains everything you need in order to start using your AJA video I\/O hardware and includes new features as well as\u00a0maintenance updates.\u00a0Please read the Release Notes\u00a0for complete detail.\u00a0\r\n\r\nThe following AJA applications are installed in v16.2.3\r\n\r\n\r\n\tAJA Control Panel v16.2.3:\u00a0\r\n\r\n\t\r\n\t\tFor setup and control of your AJA KONA, Io or T-TAP product, including firmware updates.\r\n\t\tFor high quality capture, playback and output.\r\n\t\r\n\t\r\n\tAJA System Test v16.2.3:\u00a0\r\n\t\r\n\t\tFor testing storage to determine if it will be possible to sustain frame rates for chosen format(s).\r\n\t\r\n\t\r\n\tAJA Control Room v16.2.3:\r\n\t\r\n\t\tFor high quality capture, monitoring, playback and output.\r\n\t\r\n\t\r\n\tAJA\u00a0NMOS\u00a0v16.2.3:\u00a0\r\n\t\r\n\t\tAn optional component providing discovery, registration and control for KONA IP running in\u00a0SMPTE\u00a0ST 2110 environments.\r\n\t\r\n\t\r\n\r\n","product":0,"category":"so","platform_mac":0,"platform_pc":1,"platform_linux":0,"platform":"m","showdate":"y","released":"2\/3\/2023","url":"","ziparchive":true,"files":[{"file":"AJA-Software-Installer_Windows_v16.2.3_Release.zip","abspath":"\/var\/www\/sierra\/releases\/20230118233302\/webroot\/public\/assets\/support\/files\/8997\/en\/AJA-Software-Installer_Windows_v16.2.3_Release.zip","urlpath":"https:\/\/www.aja.com\/assets\/support\/files\/8997\/en\/","ext":"zip"}]},{"id":7132,"title":"DirectShow Filters v15.5.2","description":"These filters are designed for DirectShow application developers, so that they may make their applications compatible with the majority of AJA's windows based hardware. 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T-TAP Pro is a compact, silent device that delivers next generation mobile monitoring capabilities to any supported Thunderbolt\u2122 3 enabled system.\u00a0\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8044,"title":"Who is T-TAP Pro designed for?","description":"Remote and facility-based Editors, Colorists, Audio Mixers, DITs, Visual Effects Artists, VJs, Live Streamers, Gamers and Developers using macOS, or Windows. https:\/\/www.aja.com\/compatibility\/io\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8041,"title":"How do I know if T-TAP Pro is the right product for me?","description":"You require silent, high quality video and audio monitoring for software you are running on a Thunderbolt\u2122 3 equipped mac or PC. You work with SD, HD or 4K up to 60p and need the flexibility to output HDR via SDI and\/or HDMI (simultaneously) with support across Dolby Vision, HDR10 and HLG.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8038,"title":"Does T-TAP Pro support 4K\/UltraHD?","description":"Yes. T-TAP Pro can support 4K\/UltraHD output via one 12G-SDI connection and one HDMI 2.0 port simultaneously.\r\n\r\nYCbCr is supported up to 4:2:2, 10-bit, 60p\r\n\r\nRGB is supported up to 4:4:4, 12-bit, 30p\r\n\r\nhttps:\/\/www.aja.com\/products\/t-tap-pro#techspecs\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8035,"title":"Does T-TAP Pro support HDR?","description":"Yes. T-TAP Pro supports HDR via SDI and\/or HDMI (simultaneously) across Dolby Vision, HDR10 and HLG. Whatever type of HDR your software application supports, can be delivered to the screen with T-TAP Pro.\u00a0https:\/\/www.aja.com\/products\/t-tap-pro#techspecs\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8032,"title":"Does T-TAP Pro support ANC?","description":"Yes. ANC is supported, including Timecode and Closed Captioning (CC).\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8029,"title":"Does T-TAP Pro come with any software?","description":"T-TAP Pro is designed to work with AJA\u2019s unified desktop software package. This includes AJA Control Panel, AJA Control Room, AJA System Test, and AJA Multi-Channel Config for setting up Telestream Wirecast. AJA Control Room is used for playing back high quality files (ProRes, DNxHD\/HR) and supports HDR10 and HLG.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8026,"title":"Does T-TAP Pro support 12G-SDI?","description":"Yes. T-TAP Pro supports 12G, 6G, 3G, 1.5G SDI signals for high quality monitoring, including HDR support.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8023,"title":"Does T-TAP Pro support HDMI 2.0?","description":"Yes. T-TAP Pro provides a full-size HDMI 2.0 output for high quality monitoring, including HDR support.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8020,"title":"What additional connectivity does T-TAP Pro have?","description":"T-TAP Pro has a dual channel\/stereo analog audio output, for headphone monitoring, on the front.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8017,"title":"What are T-TAP Pro\u2019s Audio Monitoring options?","description":"SDI: 16-channel. HDMI: 8-channel. Analog (headphone): Dual-Channel\/Stereo.\r\n\r\nHDMI monitoring can be switched between outputting audio channels 1-8 or 9-16.\r\n\r\nDual Channel monitoring can be switched between any pair of audio channels 1-2 through 15-16.\r\n\r\nThe easy to reach front audio volume control defaults to headphone control only. Through AJA Control Panel, this physical control can also be assigned to overall baseband mix output. This is helpful in situations where you are using AJA Control Panel to mix together audio from a professional audio\/video application, and the desktop\/OS audio output. \u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8014,"title":"Is T-TAP Pro compatible with both macOS and Windows?","description":"Yes. T-TAP Pro can be used with macOS beginning with Big Sur (11.2), and continued support for Windows 10 and updates.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8011,"title":"How do I navigate macOS security dialogs?","description":"Always check the release notes where you will find advice on different macOS versions. For macOS, Big Sur installations see https:\/\/www.aja.com\/support\/item\/7960.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8008,"title":"Is T-TAP Pro compatible with Mac and PC laptops, minis and workstations?","description":"Yes. T-TAP Pro can be connected to the host system via a Thunderbolt\u2122 3 port on a laptop, mini or workstation. Alternatively, connect T-TAP Pro to workstations via a Thunderbolt\u2122 3 PCIe card. For examples, see:\r\n\r\nhttps:\/\/www.aja.com\/products\/thunderbolt-laptop\r\n\r\nhttps:\/\/www.aja.com\/products\/thunderbolt-desktop\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8005,"title":"Is T-TAP Pro compatible with industry standard NLEs such as Adobe Premiere Pro, Apple FCP, and Avid Media Composer?","description":"Yes. T-TAP Pro comes with out-of-the-box support for Adobe Applications, Apple FCP, Avid Media Composer, and much more. 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Although, it should be noted that using a Thunderbolt\u2122 2 host will restrict what is possible, since T-TAP Pro is designed to use the full bandwidth of Thunderbolt 3.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":7996,"title":"How is power provided to T-TAP Pro?","description":"T-TAP Pro uses external power. This means T-TAP Pro can be used on a Thunderbolt\u2122 2 host system by use of a quality Thunderbolt 2 to Thunderbolt 3 adapter. It should be noted, using a Thunderbolt 2 host will restrict what is possible, since T-TAP Pro is designed to use the full bandwidth of Thunderbolt 3.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":7126,"title":"After installing AJA Desktop Software on Mac running High Sierra (or above), AJA Control Panel is reporting \u201cUnsupported AJA Device.\u201d How do I fix that?","description":"Important macOS Mojave installation information\r\n\r\n\u2022 With the introduction of macOS Mojave (v10.14), Apple now requests that third party kernel extensions be \u201cnotarized\u201d by Apple. AJA\u2019s device driver kernel extension has been notarized starting with AJA Software version 15.2. Apple has indicated that for security purposes, future macOS versions may prevent the loading of unnotarized device drivers, in which case, AJA software prior to v15.2 will result in AJA devices failing to operate (Unsupported AJA Device)\r\n\r\nImportant macOS High Sierra installation information\r\n\r\n\u2022 With the introduction of macOS High Sierra (v10.13), Apple now requires that third party application developers be identified during kernel extension installations. Failure to do so will make AJA devices fail to operate (Unsupported AJA Device).\r\n\r\n\u2022 Depending on your macOS version and AJA Desktop Software installation history, the following installation outcomes are possible:\r\n\r\n\u25e6 macOS Sierra and Earlier Supported Versions\r\n\r\n- No problems exist for AJA software installation or updates with these earlier versions of macOS.\r\n\r\n\u25e6 Earlier macOS to High Sierra Update\r\n\r\n- No problems should occur if the AJA Desktop Software package is already installed on macOS Sierra (or earlier) and then update your Mac to High Sierra. The identification of AJA as a trusted developer is \u201cgrandfathered in\u201d to High Sierra.\r\n\r\n\u25e6 macOS High Sierra First AJA Desktop Software Install\r\n\r\n- No problems should occur if your Mac is running High Sierra macOS, you install AJA Desktop Software for the first time, and you follow the instructions shown during installation (Figure 1).\r\n\r\n- Do NOT click OK (Figure 1).\u00a0\r\n\r\nFigure 1 \u2014 First-time installation on macOS High Sierra\r\n\r\n\r\n\r\nInstead, click Open Security Preferences (or go to System Preferences>Security and Privacy) and then click Allow for AJA Video Systems (Figure 2).\r\n\r\n\r\n\r\nFigure 2 \u2014 click Allow for AJA Video Systems\u00a0\r\n\r\nNOTE: If after successful installation, you remove AJA applications from your computer using the AJA Uninstaller developer identification is retained by macOS High Sierra. Reinstallation should proceed without any problems. \r\n\r\n\u2022 Recovery from Installation Approval Failure:\r\n\r\n\u25e6 If you clicked OK during installation and skipped the developer approval step, the AJA Desktop Software installation will complete, but macOS\u2019 GateKeeper security will prevent AJA\u2019s device driver from loading, and AJA devices will not operate (Unsupported AJA Device).\r\n\r\n\u25e6 Apple has allowed a time window, within which you can belatedly approve a developer after installation. If you go to System Preferences>Security and Privacy, within 30 minutes of installation, the developer message and Allow button will be available for use. After 30 minutes, however, the message and button are removed from the window. Recovery from this involves uninstalling all AJA files (some manually), reinstalling the AJA Desktop Software package, and clicking on Allow for AJA Video Systems developer.\u00a0\r\n\r\n\u2022 Recovery from Installation Approval Failure (2nd Level if necessary)\r\n\r\n1. Run the AJA Uninstaller, located in the AJA Utilities folder in the Mac Applications folder.\r\n\r\n2. Access the Users Library, which is hidden. To access the library:\r\n\r\n3. Go to the Finder.\r\n\r\n- In the Finder Menu Bar and click on Go.\r\n\r\n- Hold down the Option key. The Library folder appears as long as the Option key is held down.\r\n\r\n- Go to Library>Preferences and delete all com.aja.*.* files. There may be one file or several files.\r\n\r\n4. Remove AJA Control Panel from the Dock, if applicable.\r\n\r\n5. Restart the Mac.\r\n\r\n6. Install the AJA Desktop Software package.\r\n\r\n7. During installation, click on Open Security Preferences (or go to System Preferences,>Security and Privacy).\r\n\r\n8. Under the General tab, click on the Allow button for AJA Video Systems. The button is only available for 30 minutes.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":0,"platform":"m","showdate":"y","released":"12\/14\/2018","url":"","ziparchive":false,"files":[]}],"p":[{"id":8053,"title":"What does T-TAP Pro do?","description":"T-TAP Pro outputs the highest quality video from your Thunderbolt\u2122 3 equipped computer, to a consumer display, projector or professional reference grade monitor, via a variety of different software applications. https:\/\/www.aja.com\/compatibility\/io\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8050,"title":"Why was T-TAP Pro created?","description":"T-TAP Pro is the evolution of AJA\u2019s proven T-TAP, featuring 12G-SDI and HDMI v2.0 output for working with up to 4K or UltraHD 60p video over a single cable. 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You work with SD, HD or 4K up to 60p and need the flexibility to output HDR via SDI and\/or HDMI (simultaneously) with support across Dolby Vision, HDR10 and HLG.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8038,"title":"Does T-TAP Pro support 4K\/UltraHD?","description":"Yes. T-TAP Pro can support 4K\/UltraHD output via one 12G-SDI connection and one HDMI 2.0 port simultaneously.\r\n\r\nYCbCr is supported up to 4:2:2, 10-bit, 60p\r\n\r\nRGB is supported up to 4:4:4, 12-bit, 30p\r\n\r\nhttps:\/\/www.aja.com\/products\/t-tap-pro#techspecs\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8035,"title":"Does T-TAP Pro support HDR?","description":"Yes. T-TAP Pro supports HDR via SDI and\/or HDMI (simultaneously) across Dolby Vision, HDR10 and HLG. Whatever type of HDR your software application supports, can be delivered to the screen with T-TAP Pro.\u00a0https:\/\/www.aja.com\/products\/t-tap-pro#techspecs\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8032,"title":"Does T-TAP Pro support ANC?","description":"Yes. ANC is supported, including Timecode and Closed Captioning (CC).\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8029,"title":"Does T-TAP Pro come with any software?","description":"T-TAP Pro is designed to work with AJA\u2019s unified desktop software package. This includes AJA Control Panel, AJA Control Room, AJA System Test, and AJA Multi-Channel Config for setting up Telestream Wirecast. AJA Control Room is used for playing back high quality files (ProRes, DNxHD\/HR) and supports HDR10 and HLG.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8026,"title":"Does T-TAP Pro support 12G-SDI?","description":"Yes. T-TAP Pro supports 12G, 6G, 3G, 1.5G SDI signals for high quality monitoring, including HDR support.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8023,"title":"Does T-TAP Pro support HDMI 2.0?","description":"Yes. T-TAP Pro provides a full-size HDMI 2.0 output for high quality monitoring, including HDR support.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8020,"title":"What additional connectivity does T-TAP Pro have?","description":"T-TAP Pro has a dual channel\/stereo analog audio output, for headphone monitoring, on the front.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8017,"title":"What are T-TAP Pro\u2019s Audio Monitoring options?","description":"SDI: 16-channel. HDMI: 8-channel. Analog (headphone): Dual-Channel\/Stereo.\r\n\r\nHDMI monitoring can be switched between outputting audio channels 1-8 or 9-16.\r\n\r\nDual Channel monitoring can be switched between any pair of audio channels 1-2 through 15-16.\r\n\r\nThe easy to reach front audio volume control defaults to headphone control only. Through AJA Control Panel, this physical control can also be assigned to overall baseband mix output. This is helpful in situations where you are using AJA Control Panel to mix together audio from a professional audio\/video application, and the desktop\/OS audio output. \u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8014,"title":"Is T-TAP Pro compatible with both macOS and Windows?","description":"Yes. T-TAP Pro can be used with macOS beginning with Big Sur (11.2), and continued support for Windows 10 and updates.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8011,"title":"How do I navigate macOS security dialogs?","description":"Always check the release notes where you will find advice on different macOS versions. For macOS, Big Sur installations see https:\/\/www.aja.com\/support\/item\/7960.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8008,"title":"Is T-TAP Pro compatible with Mac and PC laptops, minis and workstations?","description":"Yes. T-TAP Pro can be connected to the host system via a Thunderbolt\u2122 3 port on a laptop, mini or workstation. Alternatively, connect T-TAP Pro to workstations via a Thunderbolt\u2122 3 PCIe card. For examples, see:\r\n\r\nhttps:\/\/www.aja.com\/products\/thunderbolt-laptop\r\n\r\nhttps:\/\/www.aja.com\/products\/thunderbolt-desktop\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8005,"title":"Is T-TAP Pro compatible with industry standard NLEs such as Adobe Premiere Pro, Apple FCP, and Avid Media Composer?","description":"Yes. T-TAP Pro comes with out-of-the-box support for Adobe Applications, Apple FCP, Avid Media Composer, and much more. Visit our software compatibility pages to find out more, https:\/\/www.aja.com\/compatibility\/io.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8002,"title":"Is T-TAP Pro upgradeable over time?","description":"Yes. T-TAP Pro can be updated with new features and enhancements by downloading and installing the latest version of AJA\u2019s unified desktop software package.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":7999,"title":"Can T-TAP Pro be used on a Thunderbolt\u2122 2 host system?","description":"Yes. Although, it should be noted that using a Thunderbolt\u2122 2 host will restrict what is possible, since T-TAP Pro is designed to use the full bandwidth of Thunderbolt 3.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":7996,"title":"How is power provided to T-TAP Pro?","description":"T-TAP Pro uses external power. This means T-TAP Pro can be used on a Thunderbolt\u2122 2 host system by use of a quality Thunderbolt 2 to Thunderbolt 3 adapter. It should be noted, using a Thunderbolt 2 host will restrict what is possible, since T-TAP Pro is designed to use the full bandwidth of Thunderbolt 3.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":7126,"title":"After installing AJA Desktop Software on Mac running High Sierra (or above), AJA Control Panel is reporting \u201cUnsupported AJA Device.\u201d How do I fix that?","description":"Important macOS Mojave installation information\r\n\r\n\u2022 With the introduction of macOS Mojave (v10.14), Apple now requests that third party kernel extensions be \u201cnotarized\u201d by Apple. AJA\u2019s device driver kernel extension has been notarized starting with AJA Software version 15.2. Apple has indicated that for security purposes, future macOS versions may prevent the loading of unnotarized device drivers, in which case, AJA software prior to v15.2 will result in AJA devices failing to operate (Unsupported AJA Device)\r\n\r\nImportant macOS High Sierra installation information\r\n\r\n\u2022 With the introduction of macOS High Sierra (v10.13), Apple now requires that third party application developers be identified during kernel extension installations. Failure to do so will make AJA devices fail to operate (Unsupported AJA Device).\r\n\r\n\u2022 Depending on your macOS version and AJA Desktop Software installation history, the following installation outcomes are possible:\r\n\r\n\u25e6 macOS Sierra and Earlier Supported Versions\r\n\r\n- No problems exist for AJA software installation or updates with these earlier versions of macOS.\r\n\r\n\u25e6 Earlier macOS to High Sierra Update\r\n\r\n- No problems should occur if the AJA Desktop Software package is already installed on macOS Sierra (or earlier) and then update your Mac to High Sierra. The identification of AJA as a trusted developer is \u201cgrandfathered in\u201d to High Sierra.\r\n\r\n\u25e6 macOS High Sierra First AJA Desktop Software Install\r\n\r\n- No problems should occur if your Mac is running High Sierra macOS, you install AJA Desktop Software for the first time, and you follow the instructions shown during installation (Figure 1).\r\n\r\n- Do NOT click OK (Figure 1).\u00a0\r\n\r\nFigure 1 \u2014 First-time installation on macOS High Sierra\r\n\r\n\r\n\r\nInstead, click Open Security Preferences (or go to System Preferences>Security and Privacy) and then click Allow for AJA Video Systems (Figure 2).\r\n\r\n\r\n\r\nFigure 2 \u2014 click Allow for AJA Video Systems\u00a0\r\n\r\nNOTE: If after successful installation, you remove AJA applications from your computer using the AJA Uninstaller developer identification is retained by macOS High Sierra. Reinstallation should proceed without any problems. \r\n\r\n\u2022 Recovery from Installation Approval Failure:\r\n\r\n\u25e6 If you clicked OK during installation and skipped the developer approval step, the AJA Desktop Software installation will complete, but macOS\u2019 GateKeeper security will prevent AJA\u2019s device driver from loading, and AJA devices will not operate (Unsupported AJA Device).\r\n\r\n\u25e6 Apple has allowed a time window, within which you can belatedly approve a developer after installation. If you go to System Preferences>Security and Privacy, within 30 minutes of installation, the developer message and Allow button will be available for use. After 30 minutes, however, the message and button are removed from the window. Recovery from this involves uninstalling all AJA files (some manually), reinstalling the AJA Desktop Software package, and clicking on Allow for AJA Video Systems developer.\u00a0\r\n\r\n\u2022 Recovery from Installation Approval Failure (2nd Level if necessary)\r\n\r\n1. Run the AJA Uninstaller, located in the AJA Utilities folder in the Mac Applications folder.\r\n\r\n2. Access the Users Library, which is hidden. To access the library:\r\n\r\n3. Go to the Finder.\r\n\r\n- In the Finder Menu Bar and click on Go.\r\n\r\n- Hold down the Option key. The Library folder appears as long as the Option key is held down.\r\n\r\n- Go to Library>Preferences and delete all com.aja.*.* files. There may be one file or several files.\r\n\r\n4. Remove AJA Control Panel from the Dock, if applicable.\r\n\r\n5. Restart the Mac.\r\n\r\n6. Install the AJA Desktop Software package.\r\n\r\n7. During installation, click on Open Security Preferences (or go to System Preferences,>Security and Privacy).\r\n\r\n8. Under the General tab, click on the Allow button for AJA Video Systems. The button is only available for 30 minutes.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":0,"platform":"m","showdate":"y","released":"12\/14\/2018","url":"","ziparchive":false,"files":[]}],"l":[{"id":8053,"title":"What does T-TAP Pro do?","description":"T-TAP Pro outputs the highest quality video from your Thunderbolt\u2122 3 equipped computer, to a consumer display, projector or professional reference grade monitor, via a variety of different software applications. https:\/\/www.aja.com\/compatibility\/io\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8050,"title":"Why was T-TAP Pro created?","description":"T-TAP Pro is the evolution of AJA\u2019s proven T-TAP, featuring 12G-SDI and HDMI v2.0 output for working with up to 4K or UltraHD 60p video over a single cable. This allows for easy output of deep color, high frame rate, SDR and HDR video to a wide range of pro and consumer monitors and devices, all at the highest 10- and 12-bit quality. T-TAP Pro is a compact, silent device that delivers next generation mobile monitoring capabilities to any supported Thunderbolt\u2122 3 enabled system.\u00a0\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8044,"title":"Who is T-TAP Pro designed for?","description":"Remote and facility-based Editors, Colorists, Audio Mixers, DITs, Visual Effects Artists, VJs, Live Streamers, Gamers and Developers using macOS, or Windows. https:\/\/www.aja.com\/compatibility\/io\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8041,"title":"How do I know if T-TAP Pro is the right product for me?","description":"You require silent, high quality video and audio monitoring for software you are running on a Thunderbolt\u2122 3 equipped mac or PC. You work with SD, HD or 4K up to 60p and need the flexibility to output HDR via SDI and\/or HDMI (simultaneously) with support across Dolby Vision, HDR10 and HLG.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8038,"title":"Does T-TAP Pro support 4K\/UltraHD?","description":"Yes. T-TAP Pro can support 4K\/UltraHD output via one 12G-SDI connection and one HDMI 2.0 port simultaneously.\r\n\r\nYCbCr is supported up to 4:2:2, 10-bit, 60p\r\n\r\nRGB is supported up to 4:4:4, 12-bit, 30p\r\n\r\nhttps:\/\/www.aja.com\/products\/t-tap-pro#techspecs\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8035,"title":"Does T-TAP Pro support HDR?","description":"Yes. T-TAP Pro supports HDR via SDI and\/or HDMI (simultaneously) across Dolby Vision, HDR10 and HLG. Whatever type of HDR your software application supports, can be delivered to the screen with T-TAP Pro.\u00a0https:\/\/www.aja.com\/products\/t-tap-pro#techspecs\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8032,"title":"Does T-TAP Pro support ANC?","description":"Yes. ANC is supported, including Timecode and Closed Captioning (CC).\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8029,"title":"Does T-TAP Pro come with any software?","description":"T-TAP Pro is designed to work with AJA\u2019s unified desktop software package. This includes AJA Control Panel, AJA Control Room, AJA System Test, and AJA Multi-Channel Config for setting up Telestream Wirecast. AJA Control Room is used for playing back high quality files (ProRes, DNxHD\/HR) and supports HDR10 and HLG.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8026,"title":"Does T-TAP Pro support 12G-SDI?","description":"Yes. T-TAP Pro supports 12G, 6G, 3G, 1.5G SDI signals for high quality monitoring, including HDR support.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8023,"title":"Does T-TAP Pro support HDMI 2.0?","description":"Yes. T-TAP Pro provides a full-size HDMI 2.0 output for high quality monitoring, including HDR support.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8020,"title":"What additional connectivity does T-TAP Pro have?","description":"T-TAP Pro has a dual channel\/stereo analog audio output, for headphone monitoring, on the front.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8017,"title":"What are T-TAP Pro\u2019s Audio Monitoring options?","description":"SDI: 16-channel. HDMI: 8-channel. Analog (headphone): Dual-Channel\/Stereo.\r\n\r\nHDMI monitoring can be switched between outputting audio channels 1-8 or 9-16.\r\n\r\nDual Channel monitoring can be switched between any pair of audio channels 1-2 through 15-16.\r\n\r\nThe easy to reach front audio volume control defaults to headphone control only. Through AJA Control Panel, this physical control can also be assigned to overall baseband mix output. This is helpful in situations where you are using AJA Control Panel to mix together audio from a professional audio\/video application, and the desktop\/OS audio output. \u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8014,"title":"Is T-TAP Pro compatible with both macOS and Windows?","description":"Yes. T-TAP Pro can be used with macOS beginning with Big Sur (11.2), and continued support for Windows 10 and updates.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8011,"title":"How do I navigate macOS security dialogs?","description":"Always check the release notes where you will find advice on different macOS versions. For macOS, Big Sur installations see https:\/\/www.aja.com\/support\/item\/7960.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8008,"title":"Is T-TAP Pro compatible with Mac and PC laptops, minis and workstations?","description":"Yes. T-TAP Pro can be connected to the host system via a Thunderbolt\u2122 3 port on a laptop, mini or workstation. Alternatively, connect T-TAP Pro to workstations via a Thunderbolt\u2122 3 PCIe card. For examples, see:\r\n\r\nhttps:\/\/www.aja.com\/products\/thunderbolt-laptop\r\n\r\nhttps:\/\/www.aja.com\/products\/thunderbolt-desktop\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8005,"title":"Is T-TAP Pro compatible with industry standard NLEs such as Adobe Premiere Pro, Apple FCP, and Avid Media Composer?","description":"Yes. T-TAP Pro comes with out-of-the-box support for Adobe Applications, Apple FCP, Avid Media Composer, and much more. Visit our software compatibility pages to find out more, https:\/\/www.aja.com\/compatibility\/io.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":8002,"title":"Is T-TAP Pro upgradeable over time?","description":"Yes. T-TAP Pro can be updated with new features and enhancements by downloading and installing the latest version of AJA\u2019s unified desktop software package.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":7999,"title":"Can T-TAP Pro be used on a Thunderbolt\u2122 2 host system?","description":"Yes. Although, it should be noted that using a Thunderbolt\u2122 2 host will restrict what is possible, since T-TAP Pro is designed to use the full bandwidth of Thunderbolt 3.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]},{"id":7996,"title":"How is power provided to T-TAP Pro?","description":"T-TAP Pro uses external power. This means T-TAP Pro can be used on a Thunderbolt\u2122 2 host system by use of a quality Thunderbolt 2 to Thunderbolt 3 adapter. It should be noted, using a Thunderbolt 2 host will restrict what is possible, since T-TAP Pro is designed to use the full bandwidth of Thunderbolt 3.\r\n\r\n\u00a0\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":1,"platform_linux":1,"platform":"m","showdate":"y","released":"3\/8\/2021","url":"","ziparchive":false,"files":[]}]},"mac_count":20,"pc_count":20,"linux_count":19,"load_count":59,"show_links":false,"m_load":1,"p_load":1,"l_load":1,"m_cached":true,"p_cached":true,"l_cached":true}],"title":"T-TAP® Pro","platform":"m","category":"","tag":"t-tap-pro","dlcount":188,"keywords":"","lang":"en","num":0,"term":"","dynamic":true,"itemsperload":15,"threshold":20}; Contact Support 180 Litton Drive, Grass Valley, CA 95945 USA Phone: +1-530-271-3190, Fax: +1-530-271-3140 Email: support@aja.com 2b1af7f3a8